1. Your Rights
In accordance with data protection laws (LGPD), every user has the right to request complete deletion of their personal data stored on the Conect Nanny platform.
Right of access
View your data stored on the platform.
Right of correction
Update incorrect or outdated information.
Right of deletion
Remove all your personal data from the platform.
Right of portability
Receive your data in a structured format.
2. How to Request Data Deletion
To request complete deletion of your data, send an email to:
adm@conectnanny.com3. Required Information
In your deletion request, please include:
- 1Your full name
- 2Email registered on the platform
- 3ID document (if applicable)
- 4Confirmation that you wish complete data deletion
4. Request Processing
Your request will be processed within 30 business days, as required by data protection laws.
5. Data That Will Be Deleted
The following data will be permanently removed:
- User profile
- Contact information
- Booking and transaction history
- Payment information
- Location data and preferences
6. Data Retained by Law
Some data may be retained as required by applicable laws, including tax records, information necessary to comply with legal obligations, and data related to fraud investigations.